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— Klarna(финтех-компания) в прошлом году заменила 700 сотрудников поддержки, на ИИ.

— Сейчас CEO признал: сэкономили, но пострадало качество. Возвращают живых операторов 🙂

@tips_ai #news
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— Klarna(финтех-компания) в прошлом году заменила 700 сотрудников поддержки, на ИИ.

— Сейчас CEO признал: сэкономили, но пострадало качество. Возвращают живых операторов 🙂

@tips_ai #news

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